Awesome Thinkers Network International
→
Summary
Served as an Executive Member within the IT Department of a professional network, contributing to technological initiatives and organizational development.
Emmanuel Debrah
Business Administrator | Digital Marketing & Operations Specialist
Accra, GH.About
Results-driven professional with a robust background in purchasing, digital marketing, and administration, eager to leverage expertise in inventory management, operational efficiency, and customer engagement to achieve organizational objectives. Proven ability to manage resources, streamline processes, and drive customer satisfaction, seeking to apply a comprehensive skill set to a dynamic business administration role.
Work
Meltom Ventures
|Sales and Inventory Manager
Accra, Greater Accra, Ghana
→
Summary
Managed comprehensive inventory and sales operations to ensure efficient resource management and administrative support for business growth.
Highlights
Managed end-to-end inventory processes, including data entry, record keeping, and stock taking, ensuring high accuracy and optimal stock levels.
Streamlined warehouse management procedures, significantly improving operational efficiency and supporting daily sales activities.
Provided critical administrative support to sales teams, contributing to smooth daily operations and enhanced productivity.
Implemented systematic record-keeping for inventory and sales data, enhancing data accessibility and supporting informed decision-making.
National Disaster Management Organization
|Administrative Assistant
Accra, Greater Accra, Ghana
→
Summary
Provided essential administrative and logistical support to facilitate organizational operations and outreach initiatives.
Highlights
Managed diverse administrative tasks and coordinated logistics for meetings, ensuring seamless operations and effective communication.
Attended and represented the organization in key meetings, accurately conveying information and contributing to strategic discussions.
Maintained precise data entry and record-keeping systems, improving information accessibility and supporting operational efficiency.
Conducted critical field assignments to gather information, directly supporting organizational initiatives and community engagement efforts.
MTN Gh - Graphic Road Branch
|Concierge/Customer Service Personnel
Accra, Greater Accra, Ghana
→
Summary
Delivered comprehensive customer service and administrative support, ensuring high levels of client satisfaction and data integrity.
Highlights
Managed high-volume customer interactions, resolving complaints and providing solutions to achieve high customer satisfaction.
Accurately updated customer information and maintained data integrity in the system, enhancing service delivery and record accuracy.
Handled a significant volume of inbound and outbound calls, efficiently addressing customer inquiries and support requests.
Contributed to positive customer experiences by effectively communicating and resolving issues, fostering customer loyalty.
Education
Google Digital Garage
Online
→
Certificate
Digital Marketing
Courses
Fundamentals of Digital Marketing
Taking Your Business Online
Cambridge International College
Accra, Greater Accra, Ghana
→
Diploma
Materials Management
Courses
Purchasing and Resource Management
Stores Management
Logistics and Supply Chain Management
Inventory Management
Awards
Hall President
Awarded By
Cambridge International College (Inferred)
Served as Hall President, demonstrating leadership in student governance and initiating programs to enhance student life and community engagement.
Languages
English
Twi
Certificates
National Service Completion Certificate
Issued By
National Service Scheme (Inferred)
Fundamentals of Digital Marketing
Issued By
Google Digital Garage
What is HRM (Statement of Participation)
Issued By
Unknown (Statement of participation documents)
Purchasing and Resource Management
Issued By
Cambridge International College
Skills
Inventory Management
Stock Control, Warehouse Operations, Logistics, Supply Chain Management, Data Entry, Record Keeping.
Digital Marketing
SEO Fundamentals, Content Marketing, Online Advertising, Social Media Marketing, Graphic Design, Brand Visibility.
Administrative Support
Office Administration, Data Management, Meeting Coordination, Reporting, Document Management, Microsoft Office Suite.
Customer Service
Client Relations, Complaint Resolution, Customer Retention, Communication, Problem Solving, Customer Satisfaction.
Business Operations
Resource Management, Operational Efficiency, Business Process Improvement, Strategic Planning, Sales Support.
Leadership & Teamwork
Team Collaboration, Project Leadership, Stakeholder Management, Executive Support, Resourcefulness.
References
Mr. Emmanuel Essumang
0244810391
Mr. Brown
0540779363
Mr. Isaac
0241544196
Projects
Korporate Ink
→
Summary
Founded and operated a digital graphic design and marketing venture, providing creative solutions and enhancing online presence for clients.